Privacy Policy
Effective Date: 28 October 2026
Last Updated: 28 October 2026
Welcome to The CampusMitra. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how The CampusMitra collects, uses, stores and shares your information when you visit our website, submit an enquiry or use our services.
By accessing or using our website, you acknowledge that you have read this Privacy Policy.
1. About The CampusMitra
The CampusMitra is an independent online education guidance platform that helps students and working professionals explore online degree programs, compare university options and understand admission requirements.
We are not a university or degree-awarding institution. Admissions, course delivery, fees and academic decisions are handled by the respective universities.
2. Information We Collect
We may collect the following information when you interact with our website or submit an enquiry:
Personal Information
- Full name
- Mobile number
- Email address
- City or location
Educational Information
- Highest educational qualification
- Interested course (Online MBA, BBA, BCA or MCA)
- Preferred university
- Other details voluntarily provided through enquiry forms
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and device information
- Website pages visited
- Date and time of visits
- Cookies and similar technologies
3. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to your course and admission enquiries.
- To provide information about online degree programs.
- To help you explore and compare university options.
- To provide personalised education guidance.
- To contact you through phone calls, email or WhatsApp, where permitted.
- To manage enquiries through CRM systems.
- To understand website usage through analytics tools and improve our services.
- To maintain website security and prevent misuse.
- To comply with applicable legal requirements.
4. Sharing of Information
We respect your personal information and do not sell your personal data to third parties.
We may share relevant information in the following circumstances:
University and Education Partners: If you request information or assistance regarding a particular university or program, we may share relevant enquiry details with the respective university or authorised education partner, where you have provided the required consent.
Technology and Service Providers: We may use third-party services for CRM and enquiry management, WhatsApp communication, email delivery, website hosting, analytics and technical support. These providers may process relevant information on our behalf to provide their services.
Legal Requirements: We may disclose information where required by applicable law, legal process or a lawful request from an authorised authority.
We take reasonable steps to ensure that service providers handle information responsibly and only for authorised purposes.
5. Phone, Email and WhatsApp Communication
When you submit an enquiry and provide your contact details, we may contact you to respond to your request or provide relevant educational information.
Communication may take place through:
- Phone calls
- SMS
- WhatsApp messages
We may use CRM and communication tools to manage enquiries and respond to students.
You may request that we stop promotional communications at any time. However, we may still send essential messages relating to an enquiry or service you have requested, where legally permitted.
6. Cookies and Analytics
Our website may use cookies and analytics technologies to:
- Improve website functionality.
- Understand website traffic and visitor behaviour.
- Measure website performance.
- Improve website content and user experience.
- Identify technical issues.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Third-party analytics providers may process technical usage information according to their own privacy policies.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Access to personal information is limited to authorised personnel and service providers who need it for legitimate business purposes.
However, no method of data transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, respond to enquiries, maintain business records and meet applicable legal obligations.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications.
- Raise a concern regarding how your information is handled.
To exercise these rights, please contact us using the details provided below.
10. Third-Party Websites
Our website may contain links to third-party websites, including university websites and other educational resources.
We do not control these websites and are not responsible for their content, privacy practices or security.
We recommend reviewing the privacy policy of each third-party website before sharing your personal information.
11. Children’s Privacy
Our website and education guidance services are not specifically directed at children under the age of 18.
We do not knowingly collect personal information from children in violation of applicable laws. Where parental or guardian consent is legally required, we will follow the applicable requirements.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, business practices or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
The CampusMitra
- Website: https://thecampusmitra.in
- Email: info@thecampusmitra.in
- Phone: +91 820 758 1011
- Address: Gaurxani, Sasaram, Bihar, India
We will make reasonable efforts to respond to privacy-related requests within the time required under applicable law.
The CampusMitra
Your Guide to the Right Online Degree.
